uber

Uber Wants To Help You Avoid Getting Ripped Off By Uber

Sam Biddle · 12/30/13 01:40PM

We are only a day or so away from New Year's Eve, the biggest Uber car fare backlash since the last Uber car fare backlash. Rather than listening to frustrated customers and, say, capping "surge pricing" at 6x or so, Uber's anti-regulation superhero CEO Travis Kalanick has some tips on when not to use Uber.

The Regulatory Crackdown on Airbnb and Uber Is Going Global

Nitasha Tiku · 12/30/13 01:25PM

The kumbaya sound of the "sharing economy" hums right by the fact that the irresistible middlemen who make it easy to find a place to stay or a cab at your fingertips do so for a hefty profit. And when profit and public infrastructure like housing and transportation collide, regulators are bound to follow.

Uber CEO Continues Condescending Asshole Routine

Sam Biddle · 12/24/13 12:40PM

There's nothing wrong with having contempt for your customers—maybe your customers really are stupid. But if you're the CEO of a prominent company in the midst of popular backlash, hoping to IPO someday, don't make your contempt obvious on Twitter.

Nitasha Tiku · 12/23/13 05:30PM

The 2016 presidential race already has its Mama Grizzly. Meet the Ubertarian: "They support government regulation—except when it inconveniences them."

The Weekend Uber Tried To Rip Everyone Off

Sam Biddle · 12/16/13 11:01AM

For several hours on Saturday, Uber was maybe the most hated company in America. Some of the year's most atrocious weather dumped across the Northeast, and the transit company of the future hit customers with the worst price gouging we've ever seen—it would cost over a hundred bucks just to drive down the block. Get used to it.

You Shouldn't Want To Live in Uber's Lazy Utopia

Sam Biddle · 12/11/13 02:00PM

When children are about old enough to stop vomiting on themselves, we teach them that instant gratification is bad—one of the simpler vices. But if Uber has its way and explodes into the big fat company of its own pipe dreams, it will make it OK for us to demand anything we want, whenever we want it.

Uber Is Literally Delivering "On-Demand Kittens"

Nitasha Tiku · 10/29/13 09:45AM

Uber, the rebellious car hailing smartphone app, is a big fan of bribery as a sales tactic. To break into New York City's taxi market, they offered users free rides. At South by Southwest, they rode the digerati around Austin. For a couple years now, they've doubled as an ice cream truck for a day. But now the company is offering the closest thing to being a pampered, infantilized startup employee: on-demand kitten delivery, plus cupcakes.

Uber CEO on Driver "Assault": It's Not Real and We're Not Responsible

Nitasha Tiku · 09/16/13 10:32AM

Late Saturday night, Bridget Todd, a writer, activist, and former lecturer at Howard University, tweeted at taxi dispatch startup Uber that she'd been choked by the driver she'd ordered on Uber's smartphone app—apparently because he was angry at her interracial relationship. Uber CEO Travis Kalanick's response, in an emailed warning to his PR team: "make sure these writers don't come away thinking we are responsible when these things do go bad…"